Transform Challenges into Opportunities

We partner with forward-thinking organizations to solve complex challenges through Stanford-rooted design methodology. From discovery to implementation, we're your collaborative thinking partners.

How We Partner With You

Every organization faces unique challenges, but they fall into patterns we recognize. Our consulting approach is organized around what you need most: understanding your users, bringing ideas to life, or redesigning complex systems. We meet you where you are and guide you to breakthrough solutions.

Our Consulting Offerings

Three core capabilities that leverage our Stanford methodology to deliver measurable impact for your organization.

🔍

Discovery & Strategy

Leveraging Needfinding

For clients who need to understand their users and define the right problem.

We begin with deep, empathetic research to uncover latent needs that traditional market research misses. Through immersive ethnographic work and structured needfinding, we help you discover not just what users say they want, but what they actually need.

Key Outcomes:

  • User insight reports with actionable findings
  • Problem definition and opportunity mapping
  • Strategic roadmaps aligned with real user needs
  • Stakeholder alignment on core challenges
Case Study

Healthcare Tech Startup

Challenge: Struggling to find product-market fit
Result: Discovered unmet need for caregiver support, leading to 300% increase in user engagement
🎲

Concept & Prototyping

Leveraging Play & Iteration

For clients who have an idea and need to make it tangible and test it.

Through structured experimentation and rapid prototyping cycles, we transform abstract concepts into testable realities. Our play-based ideation sessions generate breakthrough thinking, while our iterative approach ensures solutions evolve through continuous user feedback.

Key Outcomes:

  • Functional prototypes from low to high fidelity
  • User-tested concepts with validated assumptions
  • Design specifications and implementation roadmaps
  • Risk mitigation through early failure identification
Case Study

Fortune 500 Retailer

Challenge: Needed to innovate their customer experience
Result: Prototyped and launched new service model that increased customer satisfaction by 40%
🌐

System & Service Design

Leveraging Systems Perspective

For clients tackling large-scale, multi-faceted challenges.

Complex challenges require holistic solutions. We map entire ecosystems, understand stakeholder relationships, and design interventions that account for interconnections and unintended consequences. Our systems thinking ensures sustainable, scalable solutions.

Key Outcomes:

  • Comprehensive systems maps and stakeholder analysis
  • Multi-touchpoint service design blueprints
  • Change management strategies for implementation
  • Scalable frameworks for organizational transformation
Case Study

Global NGO

Challenge: Coordinating relief efforts across multiple countries
Result: Designed integrated platform that improved coordination efficiency by 60%

Impact Across Industries

Our methodology adapts to any sector, delivering measurable results for organizations of all sizes and stages.

FinTech

Regulatory compliance while maintaining user experience

Approach: Needfinding + Systems Design
50% reduction in compliance onboarding time
Education

Engaging students in remote learning environments

Approach: Play + Prototyping
85% increase in student engagement scores
Manufacturing

Digitizing legacy operations

Approach: Systems Perspective + Strategy
30% improvement in operational efficiency

Our Collaborative Process

We don't just deliver solutions—we build your team's capability to innovate. Every engagement includes knowledge transfer and tool-building.

1

Discover

Understand your unique context and challenges

2

Design

Co-create solutions with your team

3

Deliver

Implement with built-in feedback loops

4

Develop

Build your team's ongoing capability

Ready to tackle your biggest challenge?

Every breakthrough starts with a conversation. Let's explore how our Stanford-rooted methodology can transform your challenge into your competitive advantage.